Saint Paul College Policies & Procedures - Student Grievance

A student has the right to seek a remedy for a dispute or disagreement including issues of institutional or program quality such as an institution's compliance with the standards of an accrediting agency, or a claim of consumer fraud or deceptive trade practices, through a designated complaint or grievance procedure. The College shall establish procedures, in consultation with student representatives and others, for handling complaints and grievances. These procedures shall not supersede other grievance procedures specific in Board or College regulations or negotiated agreements. Students are encouraged to use other available informal means to have decisions reconsidered before filing a complaint or grievance. No retaliation of any kind shall be taken against a student for participation in a complaint or grievance. Data privacy rights shall also be protected by these procedures.


Reference: Minnesota State 3.8

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